Posted: 02/13/20242024-02-132024-05-24Job Number: MC8748281129-1Pay Rate: $60000-70000 / year
Job Description
Direct Hire- Field Service Engineer- Salary- Non-Exempt Role: -70-85K- Total Comp with overtime eligible, company vehicle The CNC Field Service Engineer is based out of Indianapolis, Indiana is expected to be the subject matter expert that provides vital assistance to customers when they need it the most. These items include but are not limited to helping customers with Brand-new Machine Equipment deliveries, regular customer visits that consist of car and air travel. A company vehicle is provided with this position and the work/life/balance is an important part of this culture to be home on almost all weekends. When not traveling to customer sites, this position will be providing local support.Responsibilities
Looking for CNC Machine Repair Field Service Technicians- Mechanical/Electrical that have 2 plus years of experience with Service/Repair in a Field Service Role that includes Traveling to Customers or Working Independently
Field Service Machine Installation: oversee the assembly of machines at the customer’s facility.
Inspection and demonstration: inspect, adjust, and start up newly installed machines. Make recommendations as needed to ensure proper specification compliance. Demonstrate safe setup, operation, and maintenance protocols.
CNC Maintenance and Repair: Provide warranty and non-warranty service including problem identification, maintenance, repair services, and training as required. Recommend parts, accessories, and labor to maintain equipment safety and to achieve operational efficiency.
Customer Service Management: Regularly visit assigned customers to observe machine operation, identify service needs, and suggest appropriate accessories, parts, or services to meet customer requirements.
Distributor support: Develop and nurture relationships with local Company Machine Tool Distributors, providing them with technical support and collaborating with them to deliver exceptional service to customers.
Reporting and Documentation: Follow established procedures to complete service reports, inspection reports, time reports, and expense reports accurately and within specified time frames.
Technical Support: Provide remote technical support to distributors, customers, and other field service engineers via phone and email from our Indianapolis office.
Requirements
2+ years of technical school educations, or equivalent work experience in mechanical, hydraulic, and/or electrical systems maintenance and repair.
Knowledge of troubleshooting and maintenance of industrial automation equipment.
Ability to read, analyze, and interpret technical manuals and blueprints.
Process oriented, able to complete necessary travel and expense reports.
Strong customer service and communication skills.
Self-starter with the ability to work independently.
There are currently no related jobs. Please sign up for Job Alerts.
Loading...
Login to save this search and get notified of similar positions.
About Indianapolis, IN
Ready to kickstart your career in the vibrant city of Indianapolis, Indiana? Look no further! Explore our diverse job opportunities in this dynamic city that not only boasts a thriving job market but also offers a rich blend of cultural experiences, from catching a race at the iconic Indianapolis Motor Speedway to savoring delicious local eats like breaded pork tenderloins. Discover renowned art galleries like the Indianapolis Museum of Art at Newfields, catch a show at the historic Indiana Repertory Theatre or root for the beloved Indianapolis Colts at Lucas Oil Stadium. With picturesque parks like Eagle Creek Park and a bustling downtown scene, Indianapolis is the perfect place to grow both personally and professionally. Browse our job listings today and unlock endless possibilities in this enchanting city!
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.