Search Jobs

Find your next opportunity here.

So sorry, this position is no longer available. Please go ahead and submit your application. We may have other positions that would be the perfect fit for you. Alternatively, you may want to apply to one of the following related jobs:

Customer Service

Surprise, AZ 85379

Posted: 11/03/2025 Job Number: 45724941 Pay Rate: $17.13 / hour

Job Description

SURESTAFF is immediately hiring a Customer Service Representative for a plastics manufacturing client in Surprise, AZ. The Customer Service Representative Serve as main point of contact for consumers and intake, record and effectively respond to end user/consumer complaints for the best mutual outcome of consumer and Company.

SURESTAFF is invested in their team members!  All temp-to hire employees are offered competitive compensation ($ 17.13/hr.) as well as a benefits package including health insurance (medical, dental, and vision).  

 Available Shifts:1st shift 8:00 am-4:30pm  Monday-Friday
Responsibilities of the:
  • Answer phone calls, chat requests, and emails from consumers, acquires and logs all required information, and responds to customers in a professional and empathetic manner
  • Strive at all times to turn an unhappy customer into a satisfied repeat customer
  • Issue return authorizations and replacement orders
  • Immediately escalate consumer safety and other time-sensitive complaints to Management according to the escalation plan
  • Monitor social media and online platforms for product complaints, suggestions, and requests for information, and responds in a timely manner
  • Assist with compiling reports, writing and editing documentation
  • Effectively communicates with a variety of internal and external stakeholders using multiple tools to ensure effective visual and verbal communication
  • Perform similar level or nature of duties as assigned

Required Qualifications of the:
  • Two (2) years customer service, order entry, or administrative experience
  • Customer service principles
  • Customer centered communication skills
  • Identifying and resolving problems
  • Using computer hardware, including keyboard, mouse, monitor, and related hardware
  • Microsoft Access, Word, Excel, Power Point and Outlook
  • Identifying related online chat forums, shopping and reviews and comments
  • Perform basic math, using Microsoft Excel to find sum, percentage, average, median
  • Work a flexible schedule, including overtime, weekends, and/or holidays 
  • Utilize excellent interpersonal and communication skills, and a demonstrated willingness to work in a team environment with diverse colleagues located in multiple locations



About Surestaff 

At Surestaff, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. With an estimated yearly revenue of $295 million, Surestaff was recently named one of the largest staffing firms in the U.S. by Staffing Industry Analysts (SIA). 

We understand that finding the right job is about more than just a paycheck – it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you’ll enjoy when you partner with us: 

  • Access to a wide range of job opportunities  

  • Competitive pay 

  • Health and Wellness Programs (including EAP) 

  • Medical benefits including medical, vision, dental, and prescriptions  

  • Electronic weekly pay 

  • Employee Advocacy & Personalized Job Support   

Surestaff also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Surestaff is an equal opportunity employer. 

Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Surestaff is the place for you. Let’s get started today!

Meet Your Recruiter

Kelly Barraza
Branch Manager

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Surprise, AZ

Unlock your full potential in the vibrant job market around Surprise, Arizona! Nestled in the heart of the Sonoran Desert, this area is brimming with career opportunities and a unique quality of life that's hard to beat. With easy access to the stunning White Tank Mountain Regional Park for outdoor enthusiasts and cultural gems like the WHAM Art Association Gallery for art lovers, Surprise offers a perfect blend of nature and creativity. Indulge in local delicacies like authentic Southwest cuisine and catch a game at the state-of-the-art Surprise Stadium, home to the Kansas City Royals and Texas Rangers during Spring Training. Discover your next career move amidst the charm and growth this region has to offer. Explore our job listings today!