SURESTAFF is immediately hiring Purchasing Clerk for a company in Romeoville, IL The premise of this role is providing efficient and accurate information to both internal and external company customers by utilizing their knowledge of the company products and programs as well as team members within the Customer Care Department. SURESTAFF is invested in their team members! All temp-to-hire employees are offered competitive compensation $27-$33/hr. as well as a benefits package including health insurance (medical, dental, and vision). Available shifts include: Hybrid position, shift is Mon- Fri shift 8am- 5pm working from home Monday’s and Friday’s. Purchasing ClerkDuties and Responsibilities:
Enter all incoming orders from phone, email, web and sales reps when needed.
Resolves customer complaints in a professional manner and enters them into Oracle and ETQ systems
Communicating with customers through phone, email and live chat.
Troubleshooting and problem solving with the goal of first contact resolution.
Answering between 50-60 phone calls daily.
Maintaining a positive and professional attitude toward external and internal customers.
Handle all incoming customer inquiries; stock availability, change orders, pricing, tracking of deliveries, lost and damaged merchandise, and any other questions/complaints which may arise.
Keeping records of customer interactions, transactions, comments and complaints.
Knowing our products and item numbers to assist customers in the most accurate and efficient way.
Process the paper work for all returned merchandise (returns, credits & shipping labels).
Research all information and gather documentation for customer credits.
Ensure customer satisfaction and provide professional customer support.
Manufacturing Clerk Requirements and Qualifications:
Associate degree (A. A.) or equivalent from two-year college; or four plus years related experience and/or training; or equivalent combination of education and experience environment required.
Previous Purchasing experience
Previous experience working in a printing/labeling company
Previous experience handling office responsibilities or experience in customer serviced preferred but not required
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
Knowledge of Oracle, Microsoft D365 is required or other ERP & business system software.
Highly organized multitasker who works well in a fast-paced environment
Excellent oral and written communication skills.
Comfortable working on the phones and interfacing with customers
Commitment to continual education about the company, products and services.
About Surestaff
At Surestaff, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. With an estimated yearly revenue of $295 million, Surestaff was recently named one of the largest staffing firms in the U.S. by Staffing Industry Analysts (SIA).
We understand that finding the right job is about more than just a paycheck – it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you’ll enjoy when you partner with us:
Access to a wide range of job opportunities
Competitive pay
Health and Wellness Programs (including EAP)
Medical benefits including medical, vision, dental, and prescriptions
Electronic weekly pay
Employee Advocacy & Personalized Job Support
Surestaff also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Surestaff is an equal opportunity employer.
Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Surestaff is the place for you. Let’s get started today!
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About Romeoville, IL
Discover exciting job opportunities around Romeoville, Illinois! Nestled in the heart of Will County, this vibrant region offers a perfect blend of suburban charm and urban amenities, making it an ideal location for job seekers looking to grow their careers. With its proximity to the renowned Chicagoland area, Romeoville provides easy access to world-class dining experiences, cultural landmarks like the Art Institute of Chicago, iconic sports teams such as the Chicago Bears, and stunning outdoor spaces like the breathtaking Starved Rock State Park. Consider making Romeoville your career destination and be part of a community that celebrates diversity, creativity, and endless possibilities. Explore our job listings now and take the first step towards an exciting future in this dynamic region!
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