In the position of On-Site Supervisor you will significantly contribute to the overall success of Millennium Staffing by providing a high level of customer service, support, and collaboration. Working directly with the Millennium Search, LLC On-Site Manager, Senior Director of Account Operations, the client and client operations you will be instrumental in ensuring the quality-of-service Millennium Search, LLC provides. Starting Compensation: $24.00 per hour Supervisory Responsibilities:
Train contract employees on responsibilities of role.
Oversee daily workflow and scheduling of the shift.
Attend required operations meetings as designated by client during shift.
Allocate resources effectively to meet operational demands and achieve goals.
Administer standard employment processes, including but not limited to onboarding, training, reviews, issue resolution, and coverage scheduling in accordance with client expectations.
Manage contractor time off according to staffing needs.
Handle disciplinary actions, when necessary, in accordance with company policy.
Responsibilities:
Ensure efficient client operations through collaboration and coordination with client contacts and department lead.
Provide floor support of 90% or more during the shift to both the client and the contract employees by having high visibility while walking, standing, and observing the day-to-day operation.
Provide end of day reports, headcount reports, termination reports, worker’s compensation incident/injury reports, headcount request and all other forms of reporting to the On-Site manager prior to end of shift each day.
Provide updated attendance, coaching, counseling, payroll discrepancies and employment status for all employees.
Provide accurate and consistent information/communication to all contract employees according to the guidelines set forth by Millennium Search, LLC and the client.
Provide guidance and direction to contract employees as it relates to attendance, performance, productivity, company policies and procedures through both verbal and written communication.
Must be able to provide guidance and direction to contract employees in the resolution of daily problems and issues while collaborating with the On-Site Manager and Senior Director of Account Operations.
Manage and administer discipline and termination of contract employees as needed to align with company policy.
Ensure compliance with federal, state, local employment laws and safety regulations.
Represent the Millennium Search, LLC brand with high integrity and professionalism.
Perform other related duties as assigned.
Requirements:
1+ years of supervisory experience. Warehouse experience preferred.
Ability to work effectively in a team environment.
Strong time-management, detail orientation, and prioritization skills to multi-task competing requirements in a timely and accurate manner.
Extremely flexible, highly organized, and able to work in a fast-paced environment with exceptional follow-through and attention to detail.
Proven customer service skills including the ability to connect with customers internally and externally.
Experience with MS Word, Excel, and Outlook as well as have a solid foundation with the Internet.
Excellent written and oral communication skills.
Education: High school diploma or equivalent Physical Requirements:
Ability to walk & stand for extended periods of time.
Ability to move fast in emergency situations up to but not excluding running.
Ability to bend and stoop.
Ability to lift up to 50 pounds.
Must be able to traverse and access all areas of the warehouse.
About Millennium Search:Millennium Search, a subsidiary of SURESTAFF LLC, operates branch offices in Memphis and Olive Branch, with a specialization in light industrial staffing serving logistics, manufacturing, distribution, and production clients. In addition, Millennium Search is part of a larger network of SURESTAFF’s 39 branch offices and 24 workforce onsite solutions in Illinois, Texas, Wisconsin, Indiana, Tennessee, Mississippi, Michigan, Florida, Ohio, and Georgia. It offers temp, temp-perm, direct hire, and onsite workforce solutions.
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