SURESTAFF is searching for an Onsite Representative in Huntley, IL to join our team! The Onsite Representative is responsible for directly managing and overseeing temporary workers at a client's location, providing a more hands-on approach to recruitment, onboarding, performance management, and issue resolution, ultimately leading to improved efficiency, reduced administrative burden for the client, and better-quality service delivery for both the company and the temporary employee. The ideal candidate for this position will have a passion for helping others and enjoy working in a team environment! Excellent communication skills are a must as this position will be working with client customers and applicants on a daily basis. Multi-tasking, ability to self-manage, and intermediate computer skills are also a necessity. Hourly Pay: $21-$22/HRShift Hours: Monday - Friday, 3:30am-7:30am and 11:30am-3:30pmResponsibilities of the Bilingual Onsite Representative:
Anticipate staffing requirements and expectations; develops value-added services to support changing client needs
Maintain timekeeping system and ensure payroll is accurate
Provide productivity, headcount, attendance, and other reports at the client’s request
Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
Conduct onsite orientation, safety training
Facilitate the initial treatment and reporting of workers’ compensation incidents
Participate in scheduled service reviews at client site
Act as the liaison between the branch office and the client
Deliver superior customer service and develop relationships with supervisors and associates
Other duties as assigned
Preferred Qualifications of the Bilingual Onsite Representative:
Bilingual required – Spanish and English.
2+ years’ experience in a customer service role such as hospitality, restaurant, call center, or retail.
Excellent communication skills – verbal and written.
Demonstrate a sales aptitude
Intermediate computer skills including Microsoft Outlook, social media sites, and Microsoft Word.
Ability to multi-task and work in a fast-paced environment.
Join the SureStaff Team!At SureStaff, a leading staffing agency specializing in light industrial and manufacturing, we know that our success is driven by the strength of our team. That’s why we seek passionate, talented, and motivated individuals to help shape the future of our company. Our work environment is dynamic, collaborative, and built on a foundation of trust and transparency. Whether you’re in recruitment, client services, operations, sales, or administrative roles, you’ll play an integral part in ensuring we deliver exceptional experiences for our clients and candidates. Here are the benefits you’ll enjoy when you partner with us:
Competitive Salary - We offer competitive pay based on your experience and skills, with opportunities for performance-based increases.
Health & Wellness - Comprehensive health, dental, and vision insurance to ensure you and your family are covered. Plus, access to Employee Assistance Programs to support your physical and mental health.
Retirement Plans - 401(k) plan with employer contributions to help you plan for your future, plus financial planning resources to guide you along the way.
Paid Time Off - Generous vacation days, paid holidays, and sick leave to ensure you have the time to relax, recharge, and take care of your health.
Professional Development - Access to ongoing training, workshops, and educational opportunities to help you grow in your career and expand your skillset.
Employee Recognition - Regular recognition programs and performance-based rewards to celebrate your hard work and achievements
Team Events & Socials - Opportunities to connect with colleagues through team-building events, outings, and social activities.
Career Advancement - We believe in promoting from within and providing opportunities for growth and advancement within the company.
Enjoy SureStaff’s competitive benefits and an organization that fosters an inclusive, dynamic workplace where you can make a meaningful impact. Join our team and be part of a company that values your growth and contributions. SureStaff is an equal-opportunity employer. Apply today!
Discover exciting career prospects in the vibrant area around Huntley, Illinois! Embrace endless growth opportunities in this charming locale nestled in the beautiful state of Illinois, just a short drive from Chicago. Boasting a thriving job market and a welcoming community, Huntley offers a perfect blend of small-town charm and big-city amenities. Explore job listings near landmarks like the Huntley Outlet Center, indulge in local delicacies at Doc's Bar & Grill, or catch a show at the Cosman Cultural Arts Center. Consider a career in this enchanting region and unlock a world of career possibilities!
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