SURESTAFF is immediately hiring for a Service Advisor for our client’s warehouse in Dallas,TX. TPosition will entail standing for long periods of time and lifting up to 50 pounds throughout shift. Successful applicants will be very detail-oriented and able to work with little supervision. SURESTAFF is invested in their team members! All temp to perm employees are offered competitive compensation $25.00 as well as a benefits package including health insurance (medical, dental, and vision). Generous referral bonuses are available upon hire. Available shifts include Monday-Friday 7:30am-5pm. Overtime is available on a first come, first serve basis. Duties:
Initiate equipment services and repairs by ascertaining performance problems and services requested
Develop estimates, write repair orders, and maintain customer rapport and records
Ascertain equipment problems and services by listening to customer’s description of symptoms, clarifying description of problems, conducting inspections, checking vehicle maintenance records, and examining service schedules
Schedule diagnostics with technicians
Develop estimates by costing materials, supplies, and labor
Calculate customer’s payment, including deductibles
Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required
Obtain approval signatures and enters RO into service database system
Maintain customer rapport by explaining estimates and expected return of equipment, obtaining customer’s approval of estimates, obtaining and providing contact telephone numbers, and answering questions and concerns
Maintain equipment records by recording problems and corrective actions planned
Participate in educational opportunities and reading manufacturers’ publications
Scheduling of mobile repairs as well as in-house repairs
Qualifications:
High school diploma, GED, or equivalent
2-plus years of experience in a service advisor role; strong customer service experience
Computer and point-of-sale proficiency; technology savvy - (Intermediate Excel)
Willingness to learn new products and equipment
Must be a problem-solver with a focus on quality, productivity, safety management, and equipment maintenance
Experience reporting research results and estimating
Excellent customer service skills
Does well in fast pace environments
Mechanical knowledge
Excellent telephone skills
Other Information:
Must be a highly motivated, energetic individual who can positively represent the organization
Promotability from within; growing organization
In office role - Monday – Friday 7.30am to 4.30pm
PTO is accumulated at 1 day per month; benefits offered
Valid driver’s license with an acceptable driving record
Bilingual in English/Spanish A PLUS
Must pass local and national criminal background check and drug screen
Pay grade is 50-60K yearly
About Surestaff At Surestaff, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. With an estimated yearly revenue of $295 million, Surestaff was recently named one of the largest staffing firms in the U.S. by Staffing Industry Analysts (SIA). We understand that finding the right job is about more than just a paycheck – it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you’ll enjoy when you partner with us:
Access to a wide range of job opportunities
Competitive pay
Health and Wellness Programs (including EAP)
Medical benefits including medical, vision, dental, and prescriptions
Electronic weekly pay
Employee Advocacy & Personalized Job Support
Surestaff also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Surestaff is an equal opportunity employer. Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Surestaff is the place for you. Let’s get started today!
There are currently no related jobs. Please sign up for Job Alerts.
Loading...
Login to save this search and get notified of similar positions.
About Dallas, TX
Unlock your potential in the vibrant job market of the Dallas-Fort Worth metroplex! This bustling region in the great state of Texas boasts a perfect blend of southern charm and big-city opportunities. Dive into a dynamic career scene with access to renowned landmarks like the Dallas Arboretum and Botanical Garden, exquisite cuisine from Tex-Mex to BBQ, and cultural hotspots such as the Dallas Museum of Art and the AT&T Performing Arts Center. Cheer for the Dallas Cowboys at the AT&T Stadium or enjoy the outdoors at White Rock Lake. Discover why Dallas is the ultimate destination for growth, opportunity, and a fulfilling career journey. Explore our job listings today and embark on a new chapter in this captivating city!
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.