SURESTAFF is immediately hiring a Warranty Technician for a client in Lincolnshire, IL. The Warranty Technician is responsible for evaluating processes and configuring manufacturing systems to improve operating capability and sustainability while maintaining all applicable safety and reliability standards; to develop best practices within the production process; to research and propose new equipment or equipment modifications.
SURESTAFF is invested in their team members! All employees are offered competitive compensation ($26.50/hr.) as well as a benefits package including health insurance (medical, dental, and vision).
Available shifts include:1st shift 6am-2:30pm
Warranty Technician Duties and Responsibilities:
• Use an 8D format to thoroughly report and resolve product issues.
• Issue RMA’s to customers
• Communicate with customers to ascertain relevant information for the failure.
• Visit customer to review the processes and understand issues
• Receive and evaluate returned product perform cause and effect analysis.
• Recreate customer failure, reveal actual cause of failure through 5 whys, ANOVA, DOE and other analytical tools.
• Clearly state root cause.
• Assign tasks to appropriate individuals and follow up on completion of assignments to a target date.
• Review effectiveness and relevance of corrective and preventive actions.
• Submit process changes to production controls and processes
• Submit Engineering Change Request (ECR) as needed
• Other duties and responsibilities as assigned by manager
Warranty Technician Skills and Competencies:
• Ability to setup and conduct a hydraulic test
• Strong mechanical aptitude
• Able to understand a hydraulic schematic
• Able to lift 50 lbs.
• Strong work ethic
• Complete daily workload without prompting.
• Q-pulse reporting
• 6-sigma Analytical competency
Warranty Technician Other Skills:
• Two years associate degree in engineering and/or applicable experience in an Manufacturing Environment
• NFPA certification, preferred.
• Fluid mechanics background or education
• Understanding of hydraulic circuits
• Basic computer skills
• Able to communicate with customers and other departments within
• Six sigma greenbelt, preferred
• Knowledge of MiniTab
About SURESTAFF:
SURESTAFF is the leading provider of light industrial, logistics, general labor, skilled trades, manufacturing, and distribution labor in the Chicagoland area with 23 local branches. SURESTAFF is an Equal Opportunity Employer (EOE) and we follow CDC and Illinois Dept. of Health guidelines for everyone’s safety and health.
